Shipping
|
Continental USA: We ship by UPS or FedEx Ground Service. 98% of stock items ordered ship within 1-2 business days (M-F) of order receipt unless otherwise specified. Orders entered after 12:00pm CST are received the following business day. Next Day Air, Second Day Air and 3 Day shipping is available. Oversized items are shipped by truck. Alaska / Hawaii: We ship by U.S. Priority Mail. APO / FPO Addresses: We ship by U.S. Priority Mail. International Shipping (outside USA): Reviewed based on individual order and destination. Damaged / Missing Items: Your satisfaction with our products is our goal. To return an item, we must be notified within 5 business days of receipt of product. Returned products must be shipped within 2 business days of authorization. Returns must be in new, unused condition and returned in original box. Returns not received in original box will be subject to a re-packing fee of $25.00. If product received is damaged, no refund will be issued. All shipping charges are non-refundable and a 15% restocking fee applies to all returns. Prior to return, please obtain a return authorization number (RA#) by contacting us at 1-800-804-4716, M-F 8:30am - 5:30pm CST. ** Be sure to reference your RA# on the outside of your package ** Custom signs and banners or any other custom designed or fabricated items are not returnable unless it is due to a manufacturing defect as reasonably determined by us. |