HOME | About Us | Contact Us | Shipping and Return Information | Privacy Policy | File Upload | Terms and Policies


Continental USA:
We ship by UPS or FedEx Ground Service. 98% of stock items ordered ship within 1-2 business days (M-F) of order receipt unless otherwise specified. Orders entered after 12:00pm CST are received the following business day. Next Day Air, Second Day Air and 3 Day shipping is available. Oversized items are shipped by truck.

Alaska / Hawaii:
We ship by U.S. Priority Mail.

APO / FPO Addresses:
We ship by U.S. Priority Mail.

International Shipping (outside USA):
Reviewed based on individual order and destination.

Damaged / Missing Items:
Damaged and/or missing items must be reported to us within 3 business days of receipt of product. ALL CLAIMS MADE AFTER 3 BUSINESS DAYS WILL NOT BE ACCEPTED. Damaged items returned that have not been inspected by the freight carrier or that are returned without written authorization will not be accepted.

Return of Product:

Your satisfaction with our products is our goal. To return an item, we must be notified within 5 business days of receipt of product. Returned products must be shipped within 2 business days of authorization. Returns must be in new, unused condition and returned in original box. Returns not received in original box will be subject to a re-packing fee of $25.00. If product received is damaged, no refund will be issued. All shipping charges are non-refundable and a 15% restocking fee applies to all returns. Prior to return, please obtain a return authorization number (RA#) by contacting us at 1-800-804-4716, M-F 8:30am - 5:30pm CST.

** Be sure to reference your RA# on the outside of your package **

Custom signs and banners or any other custom designed or fabricated items are not returnable unless it is due to a manufacturing defect as reasonably determined by us.